TECHNICAL SUPPORT

  • Student and staff (Academic and Non Academic) orientation on Digital learningplatform use.
  • Online learning and feedback system to students
  • Staff training on learning materials development.
  • Management of student-student interaction, student-instructor interaction, evaluation of interaction, management of assignments, feedback to students and security of the systems.
  • Provides technical help platform to learners, trainers and Administrative staff
  • Online teaching and Learning monitoring
  • Training manuals and provides e-learning guidelines
  • Video and print tutorial
  • Ensuring reliability, privacy, safety and security
  • Provides customer satisfaction and care for business continuity and growth
  • Collaborates with the university academic staff and other university functions on learning technical matters